Niranjans offices around Fiji are now fully connected thanks to Telecom’s IPVPN solution, enabling them to give even higher levels of service delivery and customer care to their clients.

“As a 100% Fijian owned company and the leading provider of ICT solutions in the Pacific, we are proud to be able to provide innovative and up-to-date technology for local companies, who in turn can make the lives of Fijians easier,” said Telecom CEO, Charles Goundar at the signing of the contract which will see Telecom managing the solution.

Our IPVPN solution is easy to use and reliable, with 99.95% uptime per annum. It is completely customizable and enables greater synergy between branches located in different parts of Fiji by enhancing inter-connectivity.”

“They will be able to have their applications running all the time so they will have minimal downtime and won’t need to keep customers waiting in terms of things like invoicing and customer service.”

Telecom’s solution previously connected Niranjans branches in Lautoka, Labasa and Suva, and now has been expanded to cater for four more branches – in Ba, Nadi, Sigatoka, Savusavu and Eurocars in Waimanu Road, Suva.

“We will also be connecting their Lautoka office to our Ultra Fast Fibre-based internet which will provide them with greater speed and stability. In order to do this, we have invested in Fibre infrastructure in the area which should also benefit other Fijians living there who wish to upgrade,” Goundar said.

IPVPN is a connectivity solution that allows for different locations to be connected over the internet as if they were on the same local network. This means that all employees in an organisation can access applications and data from any other branch from their respective branch, regardless of location.

“We are excited to be part of this journey and we are hoping to take our customer service to the next level,” said Niranjans Managing Director, Nitish (Bob) Niranjan.

The Fibre-based internet will also provide better speeds, bandwidth and connectivity to further increase the foundational stability of operations.

“Fibre internet is also a fantastic choice, considering current weather patterns since it is demonstrably superior to copper or wireless when it comes to stability in bad weather conditions, on top of providing greater bandwidth for work efficiency,” Goundar said.

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